Information We Collect

When you reach out regarding corporate floral setups or gift services, we gather information you choose to share. This may include your name, company name, email, phone, delivery addresses, and detailed requirements for your floral requests. We also collect payment details during ordering, though transactions are handled securely by our payment partners.

For corporate clients, we might obtain extra business data like company registration information, preferred delivery timings, and budget constraints to deliver a service tailored to your corporate needs.

Our site automatically gathers specific technical details when you browse, such as your IP address, browser type, device details, and navigation patterns. We use this information to enhance site performance and learn how customers discover our offerings.

How We Use Your Information

We mainly use your information to complete flower orders and deliver top-notch service. This covers processing orders, arranging deliveries, crafting bespoke arrangements per your specs, and keeping you informed about your service needs.

We also use data to enhance our offerings and website experience, helping us identify the most valuable corporate floral services for our clients and how we can better assist the business community in United States.

Information Sharing and Disclosure

Soft Line Craft respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or as legally required.

We may disclose essential information to trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it solely for the services they perform for us.

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and put in place suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted messaging, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is entirely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, modify, erase, or restrict how your personal information is used.

To exercise these rights, contact us using the details at the end of this policy. We'll respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention times vary by data type and purpose.

Cookies and Site Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in remembering your preferences and evaluating site performance.

You can manage cookie preferences via your browser settings. Note that turning off certain cookies could impact how the site works. For more details about our cookie practices, refer to our Cookie Policy.

External Site Links

The site may include links to other websites or services. This privacy policy covers only Soft Line Craft and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy notices of any external sites you reach via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We recommend reviewing this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.